Privacy Policy

Data ControllerGruppo Crocetta SRL – Parchi Di Attrazioni E Centri Di Divertimento
headquarterAndria, 76123, Via Potenza 15, Italia

Site name: Il Trenino Della Felicità

Platform: treninodellafelicita.it

Email address of the Owner: info@treninodellafelicita.it

 

Below you will find some information about our process of the personal data of visitors who browse the site treninodellafelicita.it .

We periodically reserve the right to update the content of this page. We therefore invite you to consult our privacy policy on a regular basis in order to keep up-to-date with any changes that have occurred since your last consultation.

for those who visit the website

 This page describes some rules of site management, with reference to the personal data of users who consult them. These rules apply in all cases in which you access our site by browsing the pages without registering and without filling in or entering data in web forms.

 

What types of data do we collect during user navigation?

 While visiting our site, the computer systems responsible for the operation of the same acquire, during their normal operation, some data whose transmission is implicit and necessary for the operation of the Internet. This is information that is not collected to be associated with identified individuals, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes, for example, IP addresses or domain names of the computers used by users connecting to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (good order, error, etc.) and other parameters related to the operating system and the computer environment of the user. The site uses this data for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in case of hypothetical computer crimes.

 

With whom do we share browsing information?

The data acquired during navigation, can be known and treated within the Il Trenino Della Felicità company by the personnel assigned to the processing in the limits in which this is necessary for the performance of their duties, performing only the operations necessary for the execution of the same.

In case of express request and in the circumstances authorized by law, the data can be communicated by Il Trenino Della Felicità to the Public Safety Authorities and to the Police forces. No navigation data is in any way disseminated.

Spontaneous emails sending

When you spontaneously send an e-mail to one of the e-mail addresses listed on our site, we acquire the sender address and any other personal data you have entered in the message and in the attachments. The e-mail boxes corresponding to the addresses indicated on our site and any other Il Trenino Della Felicità e-mail box, are not of a personal nature even when they contain the name and or surname of an individual. They belong to the company organization and have the primary purpose of allowing the effective performance of work activities. This means that messages forwarded to Il Trenino Della Felicità mailboxes can be known not only by the recipient, but also by other people in the organization. By sending e-mails to the e-mail addresses indicated on our website, you declare that you have read and accepted the terms and conditions of treatment contained in this policy.

Web form compilation

When you access to Il Trenino Della Felicità website and decide to use its services interactively (eg newsletter request, site registration, purchases, participation in events, campaigns, etc.), you may be asked to fill in web forms with some your personal data, we provide below some useful information to know how we process the data you send us.

Methods and purposes of the processing

To access services and content provided through our site, you may be asked for personal data such as, for example, name, surname, home or residence address, e-mail, date of birth, etc. Through the web forms available on the site we never ask you for sensitive data (eg related to revealing the racial and ethnic origin, religious beliefs, philosophical, political, health status, sexual life, etc.) or judicial (data in the field of criminal records, or relating to the status of defendant or suspect, etc.). The processing of data will be carried out through the use of IT, electronic and paper tools and supports in compliance with the provisions of law aimed at ensuring the security and confidentiality, as well as the accuracy, updating and relevance of the data with respect to the stated purposes. You can help us to ensure that your data is always accurated by sending us updates at info@treninodellafelicita.it.info@treninodellafelicita.it.

The data that you release will be processed by the employees expressly designated by the Owner as responsible and or responsible for processing, according to the respective authorization profiles assigned. Distributors and managers will be able to carry out the operations of consultation, use, processing, comparison and any other opportune operation, even automated, only in cases where this has been expressly authorized. We will process the personal data that you will release only for the purpose proper and strictly relevant to each service requested and used. In all cases where we intend to use your data for purposes other or different from the provision of the service requested, before proceeding with the treatment we will ask for your consent.

The provision of data for specific purposes (eg subscription to the newsletter, registration to restricted areas, purchase of products, customer care, direct marketing, loyalty programs and “Coupons”) will result in the inclusion of the data within the system Il Trenino Della Felicità dedicated to customer management accessed only by personnel specifically appointed by Il Trenino Della Felicità.

Subscribe to the newsletter:

the newsletter is a communication with promotional and advertising content sent to all those who request it. On some of our site, subscription to the newsletter implies the sending of promotional not generalized but targeted on the language, sex and country of origin of the person concerned. This means that we process the data we receive in order to divide the subscribers into groups divided by language, sex and country of origin so that the newsletter sent is as close as possible to what you have requested and could be of interest to you. The data you communicate to us for subscription to the Newsletter will be kept as long as you do not receive a request for unsubscription from you, in which case we will delete your data from our databases within 72 hours of the request for unsubscription. The sending of such commercial communications will be made only upon your consent, which will constitute the legal basis with which we will process your data.

Participations in events, events, competitions and thematic initiatives of an extraordinary and temporary nature:

we will use the data to allow you to participate in specific initiatives to which you intend to take part from time to time. For each event we will provide you with a specific information that will describe the type of data processed, the storage times of the same and the specific purposes of treatment. We will collect your information only with your consent, which will constitute the legal basis with which we will process it.

Registrations to restricted area:

Only with your consent, we will use your personal data to allow you to create your own reserved area on our site (eg account creation, purchase history, etc.). We remind you that registration on our site allows you to access other services more quickly, but it is not a mandatory condition to use them. E.g. you can receive the newsletter or make purchases even without being registered.

Purchase of products:

the data that you release will be used for the evasion of your purchase orders and related activities (sending goods, invoicing, payment management and related activities, etc.). The completion of the contract of sale will therefore be the legal basis with which we will treat your personal data that will be kept for the time necessary to fulfill the obligations imposed by law in relation to the performance of the sales activity.

 

Requests for information or contact (eg request for commercial and technical information, contact requests, order fulfillment status, availability of products, etc.):

the data you leave us will use them to send you only what you requested. For booking requests, appointments, data sent, collected only with your consent will be retained only for the time necessary to process your request, after which they will be deleted from our database.

We will also process your data for the purposes described below only with your specific consent that you can revoke at any time by writing to info@treninodellafelicita.it

Direct marketing:

we may ask for your consent to use your data to send you targeted communications (eg, wishes for your birthday), or general promotions and advertisements, as well as to carry out market research and surveying activities (eg through questionnaires) of your degree of satisfaction with our products and services, through the traditional mail service, e-mail, SMS, landline and mobile phone, etc. Your consent to receive these communications will be valid both for mailings through the use of automated systems without the intervention of an operator (eg email, sms), and for traditional methods of contact (eg paper mail). You can always, by writing an email to info@treninodellafelicita.it , withdraw consent to the processing of your data for this purpose, also in a disjoint way, choosing for example to receive only advertising by post and reject the one sent through automated systems. Please note that the Privacy Code (Article 130, paragraph 4, Legislative Decree 196/2003) allows the so-called “soft spam”. This means that without having to acquire your express consent, we can use the e-mail address you provided as part of a previous purchase, for the purpose of direct sale of our products similar to those you have already purchased, provided that you do not object to this use by sending an email to info@treninodellafelicita.it . Outside the “soft spam” assumptions we will collect your personal data for sending commercial communications only with your consent.

consent to the treatment

In all cases where your consent is required for the processing of your data, we will collect it in advance for specific purposes, in a free, unconditional form.

communication and dissemination

Il Trenino Della Felicità communicates your personal data to third parties only when it is necessary and functional to achieve the purpose of data processing pursued according to the service you requested, and in any case proceed to communication only after having informed you, and where necessary, have collected your consent to do so.

 

In particular, some specific services provided through our site provide for communication to other categories of subjects, such as:

  • purchase of products: Banca Sella, Paypal, shipping companies, financial institutions, companies that perform postal services and send correspondence
  • candidacy for a job position: third-party consultancy companies for the search and selection of personnel with the aim of supporting the Data Controller in the evaluation of profiles and candidacies

Il Trenino Della Felicità does not normally disclose your information.

In some specific cases, however, we may ask you to release your personal data (including photographic images and audio-video) to allow you to participate in events, competitions and thematic initiatives of an extraordinary and temporary nature, which for their intrinsic nature they foresee its communication and diffusion. In these cases we will notify you by asking you to give express and specific consent in this regard.

rights of the interested party

right of access

You will be able to obtain from the data controller confirmation that a personal data processing concerning you is being processed and, in this case, obtain a copy of the data being processed.

right of rectification

You can obtain the correction (ie the modification, integration or updating) of the incorrect personal data concerning you, in case of inaccuracy, incompleteness or obsolescence.

right of cancellation

You can obtain the cancellation of personal data concerning you. The data controller will delete them without undue delay if:

  • as an interested party, you have revoked the consent on which this treatment is based and there is no other legal basis for the same
  • as an interested party, you are opposed to the processing and there is no legitimate overriding reason to proceed with the processing
  • your personal data have been processed unlawfully;
  • your personal data must be deleted to fulfill a legal obligation.

 

right to limit the processing

As an interested party, you have the right to obtain processing limitation when one of the following assumptions occurs:

  • In case of dispute of the accuracy of your data, for the period necessary for the data controller to verify the accuracy of such personal data;
  • The processing is illegal and you have requested the limitation of the use of the same;
  • Although the holder no longer needs it for processing purposes, the personal data are necessary for you to ascertain, exercise or defend a right in court;
  • You opposed the processing, pending verification of the possible prevalence of the legitimate reasons of the data controller with respect to those of the interested party.

 

right of opposition

You have the right to object at any time to the processing of personal data concerning you based on the legitimate interest of the owner. You also have the right to object at any time to the processing of personal data concerning you for direct marketing purposes.

right to data portability

You have the right to receive, in a structured, commonly used and automatically readable form, the personal data concerning you provided to a data controller and you have the right to transmit such data to another data controller without impediment by the data controller of the treatment to which he has provided them if:

  • the treatment is based on consent or on a contract;
  • the treatment is carried out by automated means.

In exercising your rights with regard to data portability, you also have the right to obtain direct transmission of personal data from one controller to another, if technically feasible.

right to lodge a complaint with a supervisory authority

Where necessary, you can lodge a complaint with the competent Supervisory Authority for the protection of the rights granted to you by Legislative Decree no. 196/2003 and the European Regulation 679/2016.

right to withdraw consent

you have the right to withdraw consent in relation to all the treatments that are based on it. To exercise this right, you can at any time write to info@treninodellafelicita.it

 

data controller: contacts

Owner of the processing of personal data of users who consult and use the site treninodellafelicita.it t is Gruppo Crocetta SRL – Parchi Di Attrazioni E Centri Di Divertimento, with headquarters Andria, 76123, Via Potenza 15, Italia

 

information on the processing of personal data (Article 13 of Legislative Decree 196/03)

Gruppo Crocetta SRL – Parchi Di Attrazioni E Centri Di Divertimento (hereinafter also “Il Trenino Della Felicità” or “Data Controller”) wishes to inform that Legislative Decree 196/03 (“Privacy Code”) provides for the protection of persons and other subjects regarding the processing of personal data. According to the Privacy Code, the processing of data must be based on principles of correctness, lawfulness, transparency and protection of your privacy and your rights.

We invite you to read the information below that illustrates how to collect and process personal data, as well as the purpose of the treatment itself.

Types of data collected

The collected data consist of personal data such as, for example, name and surname, email). The interested party undertakes to confer to Il Trenino Della Felicità images and videos referring to third parties exclusively in the cases in which it has obtained from them pursuant to and for the purposes of Legislative Decree 196/03, specific informed and documented consent to the processing of data for the purposes set out in this statement, including by dissemination and communication to all the subjects indicated in this document.

Method of treatment

Rights of the interested parties

The interested party has the right at any time to exercise the rights set forth in art. 7 of the Privacy Code. In particular it has the right to obtain confirmation of the existence or not of the data provided (content and origin), verify its accuracy or request its integration, updating, rectification or deletion for legitimate reasons. To exercise their rights, the interested party can write to the e-mail address: info@treninodellafelicita.it
The owner of the processing of personal data is Gruppo Crocetta SRL – Parchi Di Attrazioni E Centri Di Divertimento with administrative headquarters in Andria, 76123, Via Potenza 15, Italia